Our people

Our specialists are experienced in leadership development, experiential training, team and systems coaching and coach training.
We have studied neuroscience, systemic thinking and adult learning theory in order to deliver the best possible programmes for you.

Lori Shook

Lori is a pioneer.

For more than 20 years she has been creating experiential training programmes and worked with hundreds of leaders and coaches all over the world. Her programmes are based on neuroscience and she is passionate about making learning stick.

She is a Master Certified Coach and has been on faculty with CTI, CRR Global and PCI, and has worked closely with other pioneers like Tim Gallway, Sir John Whitmore and Laura Witworth.

Lori’s LinkedIn page.

Frode Svensen

Frode believes in the power of great stories. When working with Frode, his clients – individually and as teams – find the stories that inspire them to stellar performance and delivering outstanding results.

Frode has been a manager in ExxonMobil and a management consultant in Capgemini where he created trust-based organisations where people could develop and grow.

Now he co-creates impactful leadership development and culture change programmes for organisations around the world.

Frode’s LinkedIn page.

Gwen Knowles

Gwen has a particular interest in the neuroscience behind learning and change. She uses neuroscience in her work as a coach and trainer, to help clients understand how their brains work during skills acquisition, habit change, and stress management — in order to increase their success in these areas.

With over 10 years experience as a career development coach, Gwen has worked with both emerging leaders and seasoned executives in Europe and the US. She is also specialist in developing online and blended learning programmes.

Gwen’s LinkedIn page.

Thouraya Sayess

Thouraya is passionate about People, Performance and Change. She will work with you to identify what is working (or Not!) and what is needed for you and your stakeholders to deliver on your highest priority projects.

Thouraya has worked with over twenty-five nationalities ranging from entrepreneurs to board-level professionals. She is a certified Professional Coach and has an MBA from the London Business School.

Thouraya’s LinkedIn page

Dorothy Atcheson

Dorothy is specially trained in relationship systems coaching which she uses in her work with leaders and teams, to help them build successful team cultures, resolve conflicts, and navigate the challenges of the wider organisational and relationship systems that they are part of.

Dorothy has more than 25 years’ experience in media and communications for both the private and public sector, and has coached teams and senior managers internationally for many years. She is also an accredited coach supervisor.

Dorothy’s LinkedIn page.

Nathalie Britten

A challenging and empowering coach with an extensive background in the executive education sector,  Nathalie is passionate about creating opportunities for self-awareness and growth in leaders particularly those who are transitioning into more senior roles.  She provides support and encouragement while allowing them to grow their leadership skills through better awareness of themselves and the impact they have on those around them.

Nathalie is a Professional Certified Coach through the International Coach Federation and is also a licenced Firework career coach. She is also qualified to use the NEO Personality Inventory tool.

Nathalie’s LinkedIn page

Stephen Light

Stephen believes that relationships are built or broken one conversation at a time. He is on a mission to equip people with the necessary self-awareness and skills to enable relationship-building conversations.

Stephen is a very strong communicator with a depth of knowledge in various communication models. He coaches both individuals and teams and has been a change agent consultant for over 13 years, working extensively in Africa and the UK.

Stephen’s LinkedIn page.

Dianne Flemington

Dianne is a a big picture thinker with a performance mindset.  As a trained Organization and Relationship Systems Coach, Life Coach and Lumina Certified practitioner she loves all things related to teams, high performance, growth and innovation through the collaborative power of people and their unique personalities.

With a passion and focus on diversity and inclusion in the workplace, she trains and coaches leaders, teams and business owners on initiatives to promote a highly collaborative workforce.

With her background of over 20 years in corporate sales management and training, Dianne brings a strong understanding of behaviours, performance, results and the skills necessary to build and uphold healthy teams, partnerships and relationships in organisations.

Dianne’s LinkedIn page

Duncan Müller

Duncan’s purpose is to unlock the potential of teams and leaders so they can create the world they imagine. He works across various sectors including IT, financial services, marketing and media; even HM Prisons. He absolutely loves this work, when sharing neuroscience and especially when coaching teams!

Duncan is a Certified Professional Co-Active Coach (CPCC), a Certified Organisational and Relationship Systems Coach (ORSCC) and a Professional Certified Coach (PCC) from the ICF. He has a BA in Fine Art, various marketing qualifications, and an MBA. Before coaching, he spent over 20 years in marketing communications, internationally and in the UK.

Duncan’s LinkedIn page

Our partners

We want to celebrate the great relationships we have with our partners. They all help us get our work out into the world, through creating, arranging or supporting our programmes, co-delivering with us or providing our programmes to their customers.

CRR Global and CRR UK

CRRGlobal – provider of ORSC courses. Lori Shook is part of faculty, and she was instrumental in building a solid faculty development system. Our good friend, the late Jim Patterson was a great colleague from CRRGlobal. CRRGlobal was founded by Marita Fridjhon and Faith Fuller.

When CRR programmes or Alchemy programmes are delivered in London or elsewhere in the UK, Nairy McMahon is holding the reins. Nairy is also a great conversation partner in all things marketing and business development.


Alchemy was co-created by Jim and Lori, with lots of support from Marita and Faith. The programmes are now delivered trough partners all over the world. Thanks to the generosity of Chris Powers (Jim’s sister) we are able to offer a number of scholarships to attend the Alchemy programme.

Some of our clients

Obviously, without our clients, we wouldn’t be allowed to do what we love: to help people grow and learn and develop fabulous work environment where people grow and learn and develop themselves
In short: to bring more humanity to the workplace.
See also some of our Client stories.