What is accountability, really?
Holding someone to account does not have to be about punishment and it doesn’t need to be harsh.
Holding someone to account does not have to be about punishment and it doesn’t need to be harsh.
When expectations are not met, we feel let down, it can even feel like a serious betrayal.
The next time you find yourself complaining, you could instead ask yourself, what power do I have in this situation?
It is very helpful to be able to “get things off your chest”.
This kind of release will help you release cortisol and reduce stress – which most of us could use more of these days.
Assertiveness allows us to set boundaries and be clear without flying off the handle.
We sometimes hear managers ask, “Why do I have to learn all this people business and ‘soft skills’ – aren’t my people paid to do a job? Why can’t we…
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