We believe that both management and leadership are essential for business success. In fact, great leaders are good at getting great results. An organisation needs a great working environment and people who want to be successful, and there need to be structures and processes for how things get done.
Fragmented Attention happens when your attention is drawn in several different directions. Every time you shift attention, it costs you a bit of energy and chips away at your ability to focus, concentrate and accomplish tasks.
Diplomacy is the art of managing relationships, building trust, resolving conflict and finding win-win solutions. It requires us to slow down and use our brain’s executive functions rather than rely on our faster emotional brain that will tend towards win-lose results.
Leading people can seem like a mystery. Why do they behave the way they do? At times motivated, inspired and engaged and other times surprisingly disruptive, resistant, irrational or irritable. Why can’t they (or rather, we) be more consistent and predictable?
The Peter Principle was coined well over 50 years ago, but the concept is alive and well in our world today – where many people are promoted just beyond their abilities and competence.
High expectations can be inspiring, they can get us engaged in a project. But they can also set us up for disappointment and they can wreak havoc in teams. Being aware of expectations and talking about them will reduce these erratic effects.
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