Change that sticks. Finally.

Conversations That Count – coaching skills for leaders

Do your leaders inspire and motivate their fellow workers? Would you like them to create more trust, loyalty and commitment to excellence throughout the organisation?

Too many people have been leaving organisations because of disempowering or controlling cultures and their leaders. Now the tide is changing and 21st century leaders need to be more humane, empathic, people-oriented and empowering.

One important skillset that has been identified for 21st century leadership is coaching.  Leaders today need to know how to listen, to ask instead of always telling, to grow people and to understand human nature better. In short, they need to be able to have Conversations That Count.

Learning to ask and not tell is an important skill, but there is so much more to it than that. Asking really takes a whole new mindset.  Coach-like leaders need to have a different attitude – they need to WANT their people to grow. They need to grow themselves and they need to embrace change.

The shooksvensen programme creates that change and makes it stick.

We do not just teach the leaders a set of skills and then leave them to it. Conversations That Count is designed to provide leaders with the attitudes they need and the skills that matter; then participants truly become great leaders.

This new “coach-like” leadership style will be useful to leaders in many types of interactions: with their personnel, with peers and with other stakeholders.

In order to start using the new skills in their work environment, leaders need lots of opportunities to practise, ongoing support and an organisation that is primed to receive these new skills. Conversations That Count is a structured programme that delivers all of these.

Conversations that count – the programme

We deliver the content during separate training days, four to six weeks apart. The schedule is designed to allow enough time for leaders to practise the skills and attitudes they learned in the training. Between training days, we support leaders in implementing their skills as they work with their personnel through accountability groups, through mentoring and executive coaching, and in Q&A sessions with trainers. We know that practice is essential if they are to create new habits that stick.

We also train leaders in how to implement their skills: We help them understand that using their new skills might rock the boat within their teams. We provide them with tools so they can start a new type of conversation, find different ways to integrate their powerful new skills, and stay committed to shift their leadership style.

For companies wishing to create a complete culture change, Conversations That Count can be integrated into our Conscious Leader Programme and can be supplemented with Executive Coaching.

Conversations That Count creates empathic and empowering leaders


Are you tired of training courses and change initiatives that lead nowhere? Read more about Making Change Stick.

Would you like to know what makes shooksvensen different? Read more about our Philosophy.

Our book: Team Up! gives an easy-to-read overview on how we could work with your leaders and teams to create change that sticks.

Read more about how we support coaches and trainers here.

Back to an overview of Our Services

Watch Shooksvensen co-founder, Lori Shook’s TEDx talk on training the adult brain